AI included. No credit meter running.

ChatPlace adds $25/month for their AI manager, then charges 3× more credits when you use the smarter model. Mastak bundles AI into the flat rate — $12/month Start, $24/month Pro — and it doesn't stop mid-conversation when you hit a limit.

Try Mastak freeNo credit card · 14-day AI trial

The short version

ChatPlace built a solid product with a genuinely good AI manager and a thoughtful flow builder. Their AI approach is the closest thing on the market to what Mastak does — context-aware conversations, knowledge base, handoff rules. The gap is the business model: ChatPlace layers AI credits on top of the subscription, and the Smart model burns them at 3×. Mastak is a flat monthly rate with AI included, and you can see exactly which LLM is handling each conversation.

The AI credit system vs. one flat price

ChatPlace runs on a credit system for the AI manager. The base subscription gets you a contact limit; the AI feature is a separate $25/month add-on. Within that add-on, you choose between "Fast" and "Smart" models — but Smart costs 3× credits. In practice, running the better model for a busy account burns through credits faster than expected. Mastak charges one monthly price. There is no credit meter, no add-on for AI, and no multiplier for using a better model. The AI runs until you run out of conversations for the month — which is a clean, predictable number.

No credit math. One number on your invoice.

Both have AI conversation managers. The difference is transparency.

ChatPlace's AI manager is genuinely well-built: knowledge base from files, text, and website crawl; behavioral rules for re-engaging quiet leads; logic tabs for handoff timing. The model choice is abstracted to "Fast/Smart" — users never see which LLM is running. Mastak exposes the model tier to the user (Fast = GPT-4o mini, Smart = Gemini Flash, Max = Claude via BYOK). This isn't just a power-user preference — it lets you make informed decisions about quality vs. cost. Both platforms share the same core AI philosophy: a persistent agent that holds context across sessions, not a one-shot response bot.

You see which model runs. You choose.

ChatPlace has the deeper flow builder

ChatPlace's canvas builder supports message nodes, condition branches, AI steps, and a 'Quick' mode that builds flows via natural language. It's the strongest visual builder among the tools in this category. Mastak currently doesn't have a visual canvas — the AI handles conversation logic directly from plain-text instructions and playbooks. If you build multi-branch flows with 10+ conditions, ChatPlace wins this category outright. If you want to describe a sales goal in plain text and have the AI handle the conversation, Mastak's approach is faster.

Plain text → live in minutes. No canvas to maintain.

Instagram and Telegram — both covered

ChatPlace supports Instagram, Telegram, and TikTok. Mastak supports Instagram and Telegram. TikTok is on the roadmap but not in MVP. If TikTok automation is critical to your setup, that's a real differentiator for ChatPlace. For the majority of creators and small businesses running Instagram + Telegram, both tools cover the same ground.

IG + Telegram in one plan.

Feature comparison

Feature comparison
FeatureChatPlaceMastak
Comment-to-DM trigger
AI included in base planChatPlace AI is a $25/month add-on
Flat price with no credit multipliersChatPlace Smart model burns 3× credits
LLM visible to user / selectableChatPlace shows Fast/Smart only, not model name
Sales state-machine (QUALIFY→CLOSE)unique
AI memory across sessions
Knowledge base (RAG)
Human handoff rules
Visual flow builderMastak uses plain-text + playbooks
TikTokMastak roadmap item
Instagram + Telegram
BroadcastsOn Mastak roadmap
Free plan without "powered by" brandingChatPlace adds branding on free tier

Who should use which

ChatPlace

  • You need TikTok automation alongside Instagram
  • You build complex multi-branch flows with many conditions
  • Your team is already trained on ChatPlace's canvas

Mastak

  • You want AI included with no separate credit budget
  • You want to see and choose your AI model
  • Your free trial needs to run without "powered by" branding
  • You want a built-in sales sequence, not just replies

Moving from ChatPlace is mostly copy-paste

Your Telegram token, AI knowledge base, and communication rules all paste directly into Mastak. ChatPlace flows don't import — pick the nearest Mastak playbook instead.

  1. Create your Mastak account at dash.mastak.app
  2. Connect Telegram: Settings → Channels → paste BotFather token (your bot keeps the same @handle)
  3. Copy your "Правила общения" / communication rules into Mastak AI settings
  4. Paste your knowledge base content (text, topic rules) into Mastak's AI knowledge base
  5. Connect Instagram via Meta OAuth (allow 15 minutes for Meta's flow)
  6. Pick a Mastak playbook that matches your main ChatPlace automation
Start migrating free

Common questions

Will my ChatPlace flows work in Mastak?
ChatPlace's flow format is internal — there's no import path. What transfers: your Telegram bot token, AI knowledge base text, communication rules, and topic rules. Flows need to be recreated; the five most common setups have direct Mastak playbook equivalents.
ChatPlace has 6 languages in the interface. Does Mastak?
Mastak's dashboard currently ships in English and Russian. Spanish is coming. ChatPlace supports six languages in-app — if your team primarily works in Portuguese or Uzbek, that's a real advantage for them.
Does Mastak have the AI re-engagement feature (returning quiet leads)?
Not yet. ChatPlace's 'return clients' behavior — where the AI nudges leads who went quiet — is on the Mastak roadmap. If that specific re-engagement workflow is central to your funnel, factor it in.
How does Mastak handle contacts I already have in ChatPlace?
You can request a data export from ChatPlace under their ToS, or use their API key to extract contacts. On Mastak, contacts build up as conversations happen — there's no batch import UI yet (roadmap item), but direct outreach to existing Telegram subscribers works immediately via broadcast-style setup.