Mastak playbook
Auto detailing
"How much for ceramic?" with no car, no photos and no idea what the paint looks like.
Comment QUOTE under a transformation reel, the AI asks car and service, takes photos for the range, then books a slot.
Car, photos and a drop-off slot before you quote
A follower comments QUOTE under a post. Here is the DM thread on the follower's phone a moment later, with the AI answering for Gloss Garage Detailing.
Where the chat ends
Drop-off booked for Tuesday at 3:00 PM ET. Lead tagged: Model Y, ceramic, paint correction, photos received.
Read the whole chat
- Gloss Garage Detailing: Hey! What car is it, and what do you want done?
- Customer: 2023 Model Y. Ceramic coating, and there's a bunch of swirls
- Gloss Garage Detailing: Ceramic on an SUV starts at $900. With swirls you'd want paint correction first, which starts at $350. Can you send photos of the hood and doors in daylight?
- Customer: Sent. Will it remove all the scratches?
- Gloss Garage Detailing: No, deeper scratches may stay, and Reggie tells you which ones after he sees the paint. Correction brings swirls way down. Ceramic then protects it, with the care terms in writing.
- Customer: My buddy does it cheaper
- Gloss Garage Detailing: Could be. We prep the paint properly and the coating comes with a maintenance schedule, so compare what's included. Want a drop-off slot?
- Customer: Tuesday morning?
- Gloss Garage Detailing: Tuesday at 3:00 PM ET is the open drop-off. It's booked, and Reggie will confirm the final price after he sees the car. Plan on 2 days.
What the AI handles
The auto detailing playbook comes with these conversations written in. Your own prices, hours and answers go on top.
Quote request from a Reel
Asks for the vehicle, condition and photos so the detailer can quote.
Detail booking with a deposit
Confirms the service, vehicle size and location, then books a slot.
Price range by vehicle size
Gives the range for the service and car size, asks for photos, and moves to a slot.
Code words in this playbook
- QUOTE
- DETAIL
- CERAMIC
- SHINE
- PRICE
Pick the ones that fit your posts, or set your own.
How it goes in Mastak
Three steps in the dashboard. No code, and nobody has to get on a call with you.
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Connect Instagram
Log in with Instagram and let Mastak answer your comments and messages. Instagram connection is in early access, by invite.
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Pick the auto detailing playbook
Fill in your prices, hours and address, then choose the posts and a code word like QUOTE. The AI answers only from what you put on your card.
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Go live
Try it in the simulator first, playing the buyer. Once it's on, every chat shows up in your dashboard, and when someone needs you the AI goes quiet and sends you the thread.