Data deletion
Two ways to ask us to delete your data, and where to check on the request. The dashed boxes tell our lawyer what the final text still needs.
Last updated: draft, Nov 2026
Ask by email
Write to [email protected] from the email address on your Mastak account, add your Instagram username, and say that you want your data deleted. We reply to that address to confirm.
Drafting note for counsel
Describe how we verify that the request comes from the account holder, and what happens to an active paid plan.
Remove Mastak from Instagram
You can also remove Mastak from the apps connected to your Instagram account. Meta then sends Mastak a data deletion request on your behalf; Mastak receives it automatically and answers with a confirmation code and a link to a status page for that request.
Drafting note for counsel
Match this section to Meta's data deletion callback requirements. Engineering confirms the exact steps a user takes in Instagram today before they're spelled out here.
Check your request
The status page shows where your request stands. Keep the confirmation code; it identifies your request if you write to us about it.
Drafting note for counsel
No promise of how many days deletion takes. A time frame goes here only after engineering has checked deletion end to end and confirms one.
What gets deleted
The aim is your account, your Instagram connection, your business content and the conversations stored for your account.
Drafting note for counsel
List what is deleted and what we must keep by law (for example payment records held by Whop or by us), and say so plainly.
If you wrote to a business
If you messaged a business that uses Mastak and want those messages deleted, ask that business first, or write to [email protected] with the business's Instagram username and yours.
Drafting note for counsel
Explain our role for buyer data and how we handle a request from someone who isn't our customer.
Contact
Deletion and privacy questions: [email protected]. More in the privacy policy.